Introduction of Six Sigma
Belton Group

Rex Wong
Scope of Module
What is Six Sigma
Why the need for Six Sigma
How to apply Six Sigma

What is Six Sigma?
Six Sigma is a comprehensive and flexible system for achIEving, sustaining and maximizing business success.  It is uniquely driven by close understanding of customer needs, disciplined use of facts, data and statistical analysis, with diligent attention to managing, improving and reinventing business processes.

Peter S Pande, Robert P Neuman, Roland R Cavanagh
The Six Sigma Way (McGraw Hill, © 2000)
Six Sigma Is Three Things
A statistical measurement
A business strategy
A philosophy

1) Six Sigma  —  A Statistical Measurement
It provides a quantitative performance assessment of our products, services and processes.

It allows for comparisons against other similar or dissimilar products, services and processes.

It provides feedback on how far ahead or behind we are.