目   录

第一章 ISO9000基础知识                                                          
第二章 品管基础知识                                                              
第一节 品管发展史                                                                           
第二节 品管部组织名称解说                                                                   
第三节 品管部组织职能                                                                       
第四节 品管部运用工具                                                                       
第五节 品管基础知识及技能                                                                   
1． 基础知识                                                                              
2． 品管工作的性质和技巧                                                                  
第六节 进料品质控制                                                                        
1． IQC的相关知识                                                                        
2． IQC具体检验过程                                                                      
第七节 制程品质控制                                                                        
第八节 成品品质控制及出货品质控制                                                          
第九节 检验控制方法                                                                        
第十节 质量统计和分析                                                                      
第十一节 不合格品管理                                                                        
第十二节 质量检验的方式                                                                      
第三章 电子基础知识                                                             
1． 电子元件                                                                              
2． 焊接技术                                                                              
3． 静电防护知识                                                                          
第四章  耳机基础知识入门