第一章、Introduction & overview
第二章、Demystifying Six Sigma
第三章、Creating the Six Sigma Culture
第四章、Managing the six sigma culture
第五章、Total cycle Time Reduction
第六章、Success Examples Around the world
第七章、How to Implement Six Sigma in your business
第八章、Q & A
第九章、Closing comments
What does Six Sigma mean to you
Six sigma as a statistical term
Sis sigma quality
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