Gallup Brand Equity Audit
Four stages in an equity audit:
Stage 1: Brand Profiling
Array performance of Brand vs. Competition on each of five components of brand equity:
Presence
Position
Experience
Value
Loyalty
Gallup Brand Equity Audit
Four stages in an equity audit:
Stage 2: Driver Analysis
Determine the manner in which the key experience-based and communications-based components interact to drive loyalty to the Brand.
Stage 3: Quadrant Analysis
Array the importance of each Brand Loyalty driver against the relative performance of the Brand vs. Competition on that driver.
Result: priorities for action to improve Brand Loyalty and enhance Brand Equity
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