TABLE OF CONTENTS
ACKNOWLEDGMENTS
EXECUTIVE SUMMARY OF FINDINGS
I. INTRODUCTION
II. WHAT DO EMPLOYERS WANT?
Arena I. Formal Education
Arena II. Technical Skills
Arena III. Experience
Arena IV. Soft Skills and Business Skills
Putting It All Together
III. THE IT EDUCATION AND TRAINING LANDSCAPE
IT Bachelor’s Degrees
IT-related Minors
Combined IT Bachelor’s/Master’s Degree Programs
IT-related Master of Science Programs
Techno-MBAs
Two-Year IT Degrees at Community Colleges
IT Certificate Programs
Private, For-Profit Education and Training Institutes
Vendor and Vendor-Neutral IT Certification
Boot Camps and Seminars
Federal Government IT Workforce Education and Training Initiatives
State, Local, and Regional IT Education and Training Partnerships
Online Learning
Books, CD-ROMs, Other
Churn in the IT Labor Market
Keeping Pace with Technology and Business Needs
Helping Graduates Get Jobs
Summary
IV. ROLE OF EMPLOYERS AND WORKERS IN MEETING
THE DEMAND FOR IT SKILLS
Employer Role in IT Education and Training
Making or Buying Skills
The Decision to Invest in Incumbent IT Worker Training
DEPARTMENT OF COMMERCE
Education and Training for the Information Technology Workforce iii
Employer Support for Training: Financial, Time,
and Training Resources
Employer Investment in IT Workforce Training at the National and
Community Levels
Employee Role in IT Education and Training
Developing and Maintaining a Career in IT
IT Workers’ Investment in Their Own Training
Barriers to IT Workers Accessing and Participating in IT Training
APPENDIX A. FEDERAL REGISTER NOTICE
APPENDIX B. PARTICIPANTS IN THE REVIEW OF IT WORKFORCE
EDUCATION AND TRAINING
APPENDIX C. HIGHLIGHTS OF 2002–2003 ACCREDITATION BOARD FOR
ENGINEERING AND TECHNOLOGY (ABET) ACCREDITATION CRITERIA
APPENDIX D. COMPUTER SCIENCE BODY OF KNOWLEDGE AS
DEFINED BY COMPUTING CURRICULA 2001