第一章、Lack of understanding of total compensation costs
第二章、Need to communicate and educate employees on all the compensation that they receive
第三章、Defining Total Compensation
第四章、Financial Elements of Total Compensation
第五章、Employees’ Perceptions and Values
第六章、Select benchmark jobs that represent the entire workforce
第七章、Determine a consistent basis for comparing pay
第八章、Information Needed—Indirect Financial
第九章、Direct compensation measurements
第十章、Indirect compensation measurements
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