qThe Theory of Constraints (TOC) is an overall philosophy developed by Dr. Eliyahu M. Goldratt, usually applied to running and improving an organization.
qTOC consists of Problem Solving and Management/Decision-Making Tools called the Thinking Processes (TP).
qTOC is applied to logically and systematically answer these three questions essential to any process of ongoing improvement:
v改进什么？ What to change?
v改成什么样子？ What to change to?
v如何使改进得以实现？How to cause the change?